Shipping Policy
Transit Time is the overall time required for a shipment to be transported from any of xzx fulfillment centers to its delivery destination.
Shipping costs are applied based on the shipping method
What can I tell my customers?
Carrier delays can occur without warning and these shipments are not refunded. Also remember that for any average transit time, there are always some packages that can take substantially longer to deliver because they get misplaced by a carrier but later found, there are issues with the final delivery address, the customer has moved, etc.
During peak shipping times we would recommend adding an additional two days to your average transit times.
General transit time estimates to the continental USA:
Standard carrier options (domestic): 3-7 business days
Priority carrier options (domestic): 2-5 business days
Expedited carrier options (domestic): 2-3 business days
Carrier types and services:
DHL
DHL Global Mail (also known as DHL eCommerce): Estimated 3-7 business days within the U.S. Uses USPS for final mile delivery.
DHL Max: Estimated 3-5 business days within the U.S. Uses USPS for final mile delivery.
UPS
Overnight: 1 business day delivery with 95%+ historical on time rates. An order fulfilled on Monday will arrive on Tuesday.
2-Day: 2 business day delivery service with 96%+ historical on time rates. An order fulfilled on Monday will arrive on Wednesday.
Mail Innovations: Estimated 4-7 business days within the U.S. Sometimes can see a 24-48 hour delay in scanning packages after pickup facility. For shipments under 1 lbs only. Uses USPS for final mile delivery.
Surepost: Estimated 3-7 business days within the U.S. Uses USPS for final mile delivery.
Ground: Estimated 2-6 business days within the U.S.
USPS
First class:Estimated 3-5 business days. Generally the fastest option for shipping under 1 lbs packages. Can be chosen by selecting ship option 6.
Priority: Estimated 2-4 business days
Shipping costs are applied based on the shipping method
What can I tell my customers?
Carrier delays can occur without warning and these shipments are not refunded. Also remember that for any average transit time, there are always some packages that can take substantially longer to deliver because they get misplaced by a carrier but later found, there are issues with the final delivery address, the customer has moved, etc.
During peak shipping times we would recommend adding an additional two days to your average transit times.
General transit time estimates to the continental USA:
Standard carrier options (domestic): 3-7 business days
Priority carrier options (domestic): 2-5 business days
Expedited carrier options (domestic): 2-3 business days
Carrier types and services:
DHL
DHL Global Mail (also known as DHL eCommerce): Estimated 3-7 business days within the U.S. Uses USPS for final mile delivery.
DHL Max: Estimated 3-5 business days within the U.S. Uses USPS for final mile delivery.
UPS
Overnight: 1 business day delivery with 95%+ historical on time rates. An order fulfilled on Monday will arrive on Tuesday.
2-Day: 2 business day delivery service with 96%+ historical on time rates. An order fulfilled on Monday will arrive on Wednesday.
Mail Innovations: Estimated 4-7 business days within the U.S. Sometimes can see a 24-48 hour delay in scanning packages after pickup facility. For shipments under 1 lbs only. Uses USPS for final mile delivery.
Surepost: Estimated 3-7 business days within the U.S. Uses USPS for final mile delivery.
Ground: Estimated 2-6 business days within the U.S.
USPS
First class:Estimated 3-5 business days. Generally the fastest option for shipping under 1 lbs packages. Can be chosen by selecting ship option 6.
Priority: Estimated 2-4 business days